Accessibility Statement

Last updated: November 1, 2026

VELORA is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards to our website.

Our Commitment

We want everyone who visits the VELORA website to feel welcome and find the experience rewarding. Whether you are using a screen reader, magnification software, or keyboard navigation, our goal is to provide an inclusive and seamless shopping experience.

Measures to Support Accessibility

VELORA takes the following measures to ensure accessibility of our website:

Include accessibility as part of our core values and mission.
Integrate accessibility into our design and development processes.
Employ formal accessibility quality assurance methods.
Continuously test our website using various assistive technologies.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. We aim to conform to the WCAG 2.1 Level AA standard, which means we strive to make our site perceivable, operable, understandable, and robust for all users.

Our website is built on the Shopify platform, which continuously updates its core features to support accessibility best practices. We regularly review our store's theme and third-party apps to minimize accessibility barriers.

Ongoing Efforts

We recognize that accessibility is an ongoing journey. We are currently working on:

Regularly auditing our website to identify and fix accessibility issues.
Ensuring all product images contain descriptive alternative (alt) text.
Improving color contrast and font readability across the store.
Ensuring all interactive elements (like buttons and forms) can be navigated using a keyboard.

Feedback and Contact Information

We welcome your feedback on the accessibility of the VELORA website. If you encounter any accessibility barriers, or if you need assistance completing a purchase or accessing any information on our site, please contact us:

Email: lienhe@verlora.io.vn

We try to respond to feedback within 2-3 business days. If you need immediate assistance with an order, please include your order number in your email.

Technical Specifications

Accessibility of the VELORA website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer: